Frequently Asked Questions

Use our simple sizing guide to measure your horse's leg and send the measurements to our team to info@equestride.com. Include details of any significant swelling or physical abnormalities, as these can affect sizing. Our team will determine the right size based on the information you provide.

No - EqueStride™ Support System is only available to rent on a monthly basis (short-term and long-term rental options available).

Delivery costs are not included in the initial price. You will be responsible for the initial delivery fee and the return shipping cost of the original device. Replacement parts or devices are shipped at no charge to you.

Once payment is made, devices are shipped via DHL Express: UK: 24 hours Europe: 2–3 days USA/Canada: 3–5 days Australia/NZ: 3–7 days

Yes - tracking details are provided after dispatch.